Question 1

𝐁𝐞𝐟𝐨𝐫𝐞 𝐘𝐨𝐮 𝐁𝐨𝐨𝐤

Accepted Answer

Why should I book a professional instead of doing it myself?

Most surface damage we see comes from well-intentioned DIY pressure cleaning.
Different surfaces require:

⭐ Different pressures
⭐ Different chemicals
⭐ Different techniques

What looks like “just blasting dirt” can permanently etch concrete, strip paint or force water where it shouldn’t go. A professional clean isn’t about more pressure — it’s about controlled results that last longer.

How do I know which service I actually need?

You don’t need to know — that’s our job.

Most customers come to us with a goal (freshen up the house, prep for sale, improve street appeal), not a technical brief. We assess what’s needed and recommend the most effective approach, not the most expensive one.

Why do you use “from” pricing instead of fixed prices?

Because no two properties age or weather the same way.

Fixed prices often mean:

⭐ Corners are cut, or
⭐ You overpay for a simple job

Our approach ensures pricing reflects actual condition, access and scope, so the work is done properly the first time.

Question 2

𝐎𝐧 𝐓𝐡𝐞 𝐃𝐚𝐲

Accepted Answer

What should I expect when you arrive?

You can expect a calm, methodical setup — not chaos.

We:

⭐ Inspect surfaces before starting
⭐ Adjust equipment per area
 ⭐ Work logically to avoid re-soiling cleaned areas

The goal isn’t speed — it’s consistent, even results across all surfaces.

Do I need to be home?

Not necessarily.

As long as we have:

⭐ Clear access
⭐ Any agreed power or water access

Many customers aren’t home during the service. We’ll update you if anything needs clarification.

Will this disrupt my household or neighbours?

Pressure cleaning creates some temporary noise, but we’re conscious of surroundings.

For:

⭐ Close neighbours
⭐ Strata environments
⭐ Shared driveways or access points

We adjust timing and workflow to minimise disruption wherever possible.

Question 3

𝐑𝐞𝐬𝐮𝐥𝐭𝐬, 𝐒𝐚𝐟𝐞𝐭𝐲 & 𝐂𝐚𝐫𝐞

Accepted Answer

Will everything look brand new afterward?

Our aim is maximum safe improvement, not false promises.

Some stains are permanent due to:

⭐ Age
⭐ UV damage
⭐ Chemical etching

We’ll always clean to the best achievable result without risking surface damage, and we’ll tell you upfront if expectations need adjusting.

Can pressure washing damage my property?

Only if done incorrectly.

That’s why we:

⭐ Soft wash delicate surfaces
⭐ Reduce pressure where needed
⭐ Use cleaning agents to do the work instead of force

Professional cleaning protects your property’s long-term condition, not just today’s appearance.

How long will the results last?

That depends on exposure, shade and environment — but professional cleaning lasts significantly longer than DIY methods.

Proper cleaning:

⭐ Removes spores, not just surface dirt
⭐ Slows regrowth of mould and algae
⭐ Improves surface longevity

Question 4

𝐏𝐫𝐢𝐜𝐢𝐧𝐠, 𝐐𝐮𝐨𝐭𝐞𝐬 & 𝐕𝐚𝐥𝐮𝐞

Accepted Answer

Why aren’t you the cheapest option?

Because cheap cleaning is usually rushed cleaning.

We price for:

⭐ Proper preparation
⭐ Correct methods
⭐ Surface-specific care
⭐ Reliable outcomes

Our customers value results that last, not just something that looks okay for a few weeks.

Is pressure cleaning actually worth the money?

In most cases, yes — especially when compared to repainting, resurfacing or replacement.

Exterior cleaning:

⭐ Improves street appeal
⭐ Extends surface life
⭐ Can noticeably lift perceived property value

It’s one of the highest return, lowest disruption property improvements you can make.

Can I adjust scope to suit my budget?

Often, yes.

If certain areas are lower priority, we can focus on what delivers the most visible impact first. We’ll always be honest about what can be adjusted safely — and what shouldn’t be skipped.

Question 5

𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐢𝐚𝐥, 𝐒𝐭𝐫𝐚𝐭𝐚 & 𝐂𝐨𝐧𝐭𝐫𝐚𝐜𝐭 𝐖𝐨𝐫𝐤

Accepted Answer

Do you handle commercial and strata properties?

Yes — selectively and properly.

We work with:

⭐ Strata managers
⭐ Property managers
⭐ Small commercial sites
⭐ Shared residential environments

These jobs require planning, communication and reliability — not just equipment.

What makes your approach suitable for shared spaces?

Commercial and strata sites demand:

⭐ Predictable outcomes
⭐ Clear communication
⭐ Respect for occupants
⭐ Minimal disruption

We scope jobs carefully and clean in a way that avoids creating follow-up issues for managers or residents.

Can you provide ongoing or maintenance cleaning?

Yes, where appropriate.

Maintenance cleaning is ideal for:

⭐ Entryways
⭐ Common paths
⭐ Bin pads
⭐ High-traffic areas

We’re happy to discuss recurring schedules if it makes sense for the site.

Question 6

𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬, 𝐀𝐜𝐜𝐞𝐬𝐬 & 𝐄𝐝𝐠𝐞 𝐂𝐚𝐬𝐞𝐬

Accepted Answer

What if access is difficult or restricted?

That’s common — especially with side paths, shared access, or gated areas.

Let us know upfront and we’ll:

⭐ Plan around it
⭐ Schedule appropriately
⭐ Avoid last-minute surprises

Good access planning leads to better results.

What happens if weather interferes?

We don’t clean in conditions that compromise safety or quality.

If rain or wind impacts the job:

⭐ We’ll notify you
⭐ Reschedule promptly

Rushing a clean in poor conditions never benefits the customer.

What if I’m unsure or have a unique situation?

That’s normal — and encouraged.

Some of our best results come from customers who simply say:

“Here’s the situation — what do you recommend?”

We’ll guide you honestly, even if that means recommending less work.

Question 7

𝐅𝐢𝐧𝐚𝐥 𝐧𝐨𝐭𝐞𝐬

Accepted Answer

Exterior cleaning isn’t just cosmetic — it’s preventative maintenance.

If you care about:

⭐ Your property’s appearance
⭐ Its long-term condition
⭐ Doing things properly the first time

You’re exactly the type of customer we built CleanForce for.

Common
QUESTIONS

Clear Pricing. No Surprises. Professional Results.

Payments Accepted

Cancellation Policy

Satisfaction Guarantee

Common QUESTIONS

Clear Pricing. No Surprises. Professional Results.

Payments Accepted

Cancellation Policy

Satisfaction Guarantee

Common
QUESTIONS